Privacy Policy 555gg: How We Protect Your Data

This Privacy Policy describes how 555gg, operator of the platform available at 555gg.bestcollects, uses, stores, shares, and protects the personal data of users who access and use its Sports Betting, live casino, slots, jackpot, and other platform services.

A 555gg acts as controller of the personal data collected, as defined by the LGPD (Law 13.709/2018). This means we are responsible for decisions about how and why your data is processed. For any privacy-related matter, you may contact our Data Protection Officer (DPO) at privacidade@555gg.best.

By creating an account or using any service provided by 555gg, you acknowledge that you have read and understood the terms of this Privacy Policy. If you disagree with any part of it, we recommend not proceeding with registration and contacting us for clarification before making any decision.

A 555gg collects only the data necessary to deliver its services safely and with quality. The categories of data processed are:

A 555gg does not collect data from sensitive categories (such as racial origin, religious beliefs, health data, or sexual orientation) except where strictly required by law — for example, health information in responsible gambling processes where the user voluntarily provides it to activate self-exclusion tools.

Every piece of data collected by 555gg has a specific and legitimate purpose. We never collect data for the sake of collecting it. See how we use each type of information:

• Platform operations: process registrations, authenticate logins, credit balances, settle bets, and handle payments via Pix, bank slip, credit/debit card, PicPay, Mercado Pago, and TED.
• Identity verification (KYC): comply with legal anti-money laundering obligations (Law 9.613/98), fraud prevention requirements, and regulations issued by the Central Bank of Brazil.
• Experience personalization: display relevant markets and odds based on your favorite sports (Brasileirão, UFC, NBB, etc.), and send you notifications about games and events you care about.
• Customer support: answer questions, resolve issues related to your account, withdrawals, or bonuses, and keep a record of open cases for follow-up.
• Security and fraud prevention: identify suspicious usage patterns, prevent unauthorized access, detect multiple accounts, and protect platform integrity.
• Responsible gambling: monitor behavioral patterns that may indicate problem gambling and proactively activate protective tools when necessary.
• Marketing communications: send emails and notifications about bonuses, promotions, and news from 555gg — only if you have not opted out (opt-out available in your account settings).
• Compliance with legal obligations: respond to requests from competent authorities, such as the Federal Revenue Service, Central Bank, and COAF, when legally required.

The LGPD requires that all personal data processing have a legal basis. At 555gg, we rely on the following legal bases, as set out in art. 7 of Law 13.709/2018:

• Contract performance (Art. 7, V): data needed to create your account, process Pix deposits, place bets, and process withdrawals. Without this data, we are unable to provide the service.
• Compliance with legal obligation (art. 7, II): KYC data required under anti-money laundering legislation (Law 9.613/98) and Banco Central do Brasil regulations.
• Legitimate interest (art. 7, IX): browsing data for security, fraud prevention, and platform improvement, always respecting your rights and expectations.
• Consent (art. 7, I): data used for marketing communications and advanced personalization. You may withdraw this consent at any time without affecting your use of the platform.
• Protection of life or physical safety (art. 7, VII): data used proactively in responsible gambling processes when signs of at-risk behavior are detected.

When processing is based on consent, you always have the right to withdraw it. Withdrawal does not affect processing that has already taken place, but prevents any further use for that specific purpose from the date of withdrawal onward.

A 555gg does not sell your data. Sharing with third parties occurs only in the situations below, always with the appropriate contractual and security safeguards:

• Payment processors: PCI-DSS certified gateways that process transactions via Pix (Central Bank), bank slip, credit/debit card, PicPay, and Mercado Pago receive only the minimum data required to complete the transaction.
• Game providers: slots, live casino, and jackpot providers receive an anonymous identifier (not your CPF or full name) to log your gaming sessions.
• Analytics and security platforms: fraud prevention and behavior analysis tools receive pseudonymized browsing data.
• Support and communications: the chat and email platforms used by our support team have restricted access to the user interaction history.
• Public authorities: Receita Federal, Banco Central, COAF, the Public Prosecutor's Office, and other competent authorities upon formal legal request. In such cases, 555gg notifies the user whenever legally permitted.

All third parties that process data on behalf of the 555gg are contractually required to meet security standards equivalent to ours and to process data exclusively for the purposes agreed upon in the contract.

A 555gg retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with applicable legal retention periods:

Once the applicable retention period expires, data is deleted or irreversibly anonymized so that the individual can no longer be identified. Anonymized data may be retained indefinitely for statistical purposes and platform improvement.

A 555gg implements multiple layers of technical and organizational security to protect your personal data against unauthorized access, loss, alteration, or improper disclosure:

• Encryption in transit: TLS 1.3 / 256-bit SSL across all communications between your device and our servers.
• Encryption at rest: sensitive data stored in AES-256 encrypted databases.
• Hash-protected passwords: your password is never stored in plain text. We use bcrypt with an individual salt — not even our technical team can see your password.
• Two-factor authentication (2FA): available to all users in account settings — recommended for added security.
• Internal access controls: only team members with a verified need have access to user data, and all access is logged and audited.
• Penetration testing: periodic security assessments conducted by specialized third-party firms to identify and remediate vulnerabilities.
• 24/7 Monitoring: automated intrusion detection and anomaly monitoring systems continuously watch over the platform.
• Incident response plan: in the event of a security breach, we activate containment and notification protocols in accordance with LGPD and ANPD requirements.

A 555gg uses cookies and similar technologies to ensure the platform functions correctly, improve your experience, and analyze site performance. See the types of cookies used below:

• Essential cookies: required for the platform's core functionality — authentication, session management, and account loading. They cannot be disabled without affecting your ability to use the service.
• Performance cookies: collect anonymized data on how you use the platform (most visited pages, errors encountered, loading times) to help us continuously improve.
• Functionality cookies: remember your preferences — such as your default language, favorite sports, and notification settings — to personalize your experience across sessions.
• Marketing cookies: used to display relevant content about promotions and bonuses from 555gg during your browsing session. They can be disabled in your cookie settings without affecting the platform's core functionality.

You can manage your cookie preferences through your browser settings or via the privacy settings panel available in your 555gg account 555gg. Essential cookies cannot be disabled as they are required for the service to operate.

A 555gg does not use third-party cookies for behavioral tracking outside our platform. Any tracking pixels used in email communications are pseudonymized and used solely to measure open rates and engagement with communications sent by 555gg.

The LGPD grants you a comprehensive set of rights over your personal data. 555gg is committed to responding to all requests within the legally required timeframes. See your rights:

To exercise any of these rights, please contact our DPO at privacidade@555gg.best. We respond to all requests within 15 business days. In more complex cases, this period may be extended by the same amount of time, with prior notice to the data subject. Exercising your rights is free of charge.

If you believe your rights have not been properly addressed, you may file a complaint directly with the National Data Protection Authority (ANPD) via the official government website gov.br/anpd.

The services provided by 555gg are intended exclusively for individuals aged 18 years of age or older. We do not intentionally collect personal data from anyone under 18, and registration on the platform requires age confirmation and CPF verification.

If we become aware that a user is underage, the account will be immediately closed and any collected data will be deleted within 30 days, subject to minimum legal retention requirements. Any deposit balance on the account will be refunded to the original payment source.

Parents or guardians who suspect that a minor has created an account at 555gg should immediately contact our team at suporte@555gg.best with the subject line "Minor's Account". We treat these cases with the highest priority.

In some cases, the operation of the platform of the 555gg may involve transferring data to servers or service providers located outside Brazil — for example, cloud infrastructure providers or Live Casino operators with international operations.

When this occurs, 555gg ensures that transfers meet the requirements of Art. 33 of the LGPD, through at least one of the following safeguards:

• Transfer to countries whose level of data protection is recognized as adequate by the ANPD.
• Standard contractual clauses approved by the ANPD that require the recipient to apply the same data protection standards as the LGPD.
• Specific and informed consent from the data subject, where applicable.

The main international providers used by 555gg are ISO 27001 certified and operate under privacy frameworks equivalent to the LGPD. Financial data processing — including transactions via Pix, boleto, and card — takes place exclusively on servers located in Brazil.

A 555gg may update this Privacy Policy periodically to reflect changes in Brazilian law, our services, or our data processing practices. Any material change will be communicated via:

• Email sent to your registered address at least 10 days before the new version takes effect.
• Prominent notice displayed in the login area and in account settings.
• Date and version updated at the top of this page.

Continued use of the platform after the new effective date constitutes acceptance of the changes. If you disagree with any update, you may close your account without penalty before the effective date and are entitled to withdraw your full available balance.

For a full version history of previous Privacy Policy versions, please contact the DPO at privacidade@555gg.best. We keep previous versions archived for at least 5 years.

For any questions regarding privacy and the protection of your data at 555gg, you can reach our team through the following channels:

• Data Protection Officer (DPO): privacidade@555gg.best — responses within 15 business days for data subject rights requests.
• General support: suporte@555gg.best — response within 24 hours for operational matters.
• Live chat: available 24 hours a day on the platform, with an average response time of under 3 minutes.
• Responsible gambling and sensitive data: responsavel@555gg.best — priority response within 2 hours.

All communications are handled in Portuguese by Brazilian professionals. If you have any doubts about the legitimacy of a communication received on behalf of 555gg, please contact us directly through the channels above before providing any information.